Privacy Policy
Privacy Policy
Effective Date: 4th August 2025
Maglab is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us, in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following types of personal information when you visit our website, place an order, or contact us:
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Name, address, phone number, and email address
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Payment and billing details (processed securely via third-party payment gateways)
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Order history and purchase preferences
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Website usage data (cookies, IP address, browser type)
2. How We Use Your Information
Your information is used to:
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Process and fulfil your orders
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Communicate order updates and customer service
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Improve our website, products, and user experience
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Send promotional offers (only with your consent)
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Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience and collect website performance data. You can manage cookie preferences via your browser settings.
4. Third-Party Services
We use trusted third-party providers (e.g., payment processors, shipping couriers, marketing platforms) who may access limited personal data only to perform their services. All third parties are contractually required to handle your information securely.
5. Data Security
We implement industry-standard security measures to safeguard your information. However, no transmission over the internet can be guaranteed 100% secure, and you provide data at your own risk.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at:
Email: magnets@maglab.com.au
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date will be updated accordingly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Maglab Magnets
magnets@maglab.com.au